Storage, transport and service scope
Storage and transport plans must reflect product labels, authorizations, packaging, batches and delivery requirements. For temperature control or other special conditions, verify resource suitability before agreeing scope.
- Goods receipt, inventory and batch information management
- Order preparation, dispatch and local delivery
- Channel replenishment and regional supply coordination
- Coordination of exceptions, returns and traceability
Related submission cases
Explore selected casesFrequently asked questions
Can you handle cold-chain transport for every medicine?
Cold-chain medicine handling requires product-specific assessment of temperature range, packaging, transit time, monitoring and deviation management; general storage capability is not a substitute. Provide labelled conditions, relevant stability or transport information, planned routes and volumes, and delivery needs. Facilities, carriers and procedures must then be assessed before agreeing responsibilities and scope. Where special conditions are not yet confirmed, validate the resources and plan before arranging shipment.
Can a Canadian project use the same warehousing plan?
Some product information can be reused across Australia and Canada, but each storage and delivery plan needs assessment against local entities, facilities, routes and customer requirements. Separate reusable information, such as packaging and storage conditions, from local checks on import, traceability, returns and partner responsibilities. Australian resources do not establish equivalent Canadian capabilities. For a two-country launch, prepare separate supply flows and responsibility lists, then coordinate product information and inventory strategy.
What should be confirmed before the first receipt and delivery?
Before receiving stock, align product identity, lot or serial numbers, quantities, expiry dates, storage conditions and accompanying documents, and agree how exceptions are segregated and reported. Define dispatch authorization, destination records and whether returns can re-enter stock. Confirm facilities and procedures for any special conditions. Reviewing a sample order before the first shipment helps reveal gaps in labels, inventory records or responsibilities.
